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Contact us

Need help? Want to report something? Have a legal question?

Use the right channel below so we can get you to the right team quickly.

General

info@prakto.se

Our main address for general questions about Prakto and the company.

Support & questions

support@prakto.se

For questions about the service, help with your account, or technical issues.

Sales & demos

leads@prakto.se

For schools, education providers, and companies who want to get started with Prakto or book a demo.

Legal

legal@prakto.se

For general legal inquiries.

Privacy

legal@prakto.se

For questions about personal data, data subject rights, GDPR requests, or how Prakto processes personal data.

Abuse & acceptable use

legal@prakto.se

To report suspected violations of our Acceptable Use Policy, including spam, phishing, malware, or unlawful activity involving Prakto services.

Security

legal@prakto.se

To report potential security vulnerabilities or suspected security incidents concerning Prakto infrastructure or services.

Events

info@prakto.se

For hackathon or event sponsorship requests. While we can't sponsor every event, we'd love to hear about yours. We'll follow up if it's a good fit.

Grievance officer

legal@prakto.se

Attn: Yazan Ghayad, CEO

In jurisdictions that require the designation of a Grievance Officer or similar compliance contact, Yazan Ghayad, CEO of Prakto AB, serves in that role. Formal complaints, regulatory inquiries, or legally required grievance submissions may be directed to the email above.

Prakto will acknowledge receipt of grievances and respond within the timeframe required by applicable law.